Privacy Policy

Last updated: March 26, 2025

1. Introduction

Welcome to Team.XIV ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy.

2. Information We Collect

We collect information that you provide directly to us, including:

Contact information (name, email address, phone number)
Account credentials
Communication preferences
Usage data and analytics
IP address and device information
Cookies and similar tracking technologies
3. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

Consent: When you explicitly agree to the processing of your personal data
Contract: When processing is necessary for the performance of a contract with you
Legal obligation: When processing is necessary for compliance with a legal obligation
Legitimate interests: When processing is necessary for our legitimate interests or those of a third party
3. How We Use Your Information

We use the information we collect to:

Provide and maintain our services
Improve and personalize your experience
Communicate with you
Ensure security and prevent fraud
4. Information Sharing

We do not sell your personal information. We may share your information with:

Service providers
Legal authorities when required by law
Business partners with your consent
5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider:

The amount, nature, and sensitivity of the personal data
The potential risk of harm from unauthorized use or disclosure
The purposes for which we process your personal data
Whether we can achieve those purposes through other means
Applicable legal requirements
6. International Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We have implemented appropriate safeguards to ensure your data remains protected according to this Privacy Policy, including standard contractual clauses approved by the European Commission.

7. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights:

Right to access: You can request copies of your personal data.
Right to rectification: You can request correction of inaccurate data or completion of incomplete data.
Right to erasure: You can request deletion of your personal data in certain circumstances.
Right to restrict processing: You can request restriction of processing of your personal data.
Right to data portability: You can request transfer of your data to you or a third party.
Right to object: You can object to processing of your personal data in certain circumstances.
Rights related to automated decision-making: You can request human intervention if decisions are made solely by automated means.
Right to withdraw consent: You can withdraw consent where processing is based on consent.
Right to lodge a complaint: You can lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the information provided below.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@team14.studio